Leadership Behavior and Commitment. The Effect to Employee Job Satisfaction and Employee Performance on Department of Population and Civil Registration Jakarta, Indonesia

The primary mission of the Department of Population and Civil Registration of Jakarta is providing excellent service to the people of Jakarta. The services provided to people of Jakarta requires providing a good working devices are primary human resources are the employees as servants and public servants. Demands of population and settlement of civil society need to be dealt with professionally, given that the condition of the people of Jakarta is a plural society, which consists of various tribes and races and nations, because the city of Jakarta which serves as the State Capital. Problems faced by the Department of Population and Civil Registration DKI Jakarta is the completion of the Jakarta public document that is the problem of population birth certificate, identity card, family card and immigration documents that require the completion of a rapid, precise and accurate. Research method used was cluster random sampling method, by taking a sample of 100 employees with the status of civil servants as well as honorary workers in 6 units tribe Department of Population and Civil Registration DKI Jakarta. By distributing questionnaires and interviews. This research uses descriptive analysis to determine the characteristics of respondents and the respondents, descriptions of the indicators of research variables. Mean while, to examine the pattern of relationships between the variables used research tool that inferential analysis of Structural Equation Modeling with Amos approach. The results of this study indicate that the behavior of good leadership can improve employee performance by considering employee commitment and job satisfaction. This study found a finding that to improve employee performance, leadership behaviors that are transformational and high commitment from employees need to get serious attention.